Question How can I find my ring size?
AnswerTo find your best fit, please refer to this ring sizing chart and follow the instructions. If you’re a half size, it is best to order the next size up. For example, if you’re between 6 and 7, place your order for a size 7. If you need any further assistance, please do not hesitate to email us at [email protected]
Question How do I take care of my jewels?
AnswerYour jewelry requires a little care to keep it looking its best. When not wearing it, keep your jewelry in the box it came in. This helps prevent scratching and maintains quality. Always remove your jewelry when applying scents, lotions, and sprays – or even better, always put your jewelry on last before heading out the door. For more detailed care instructions based on material, please see our Jewelry Guide.
Question Do you offer gift wrapping?
AnswerEach order is beautifully gift wrapped. If you wish to personalize your order with a name or special message, please send us your request at [email protected]. We will be happy to accommodate your request at no additional cost.
Question Where do you ship and what are your shipping rates?
AnswerWe want everyone to enjoy INBAL design, so we provide international shipping and easy returns. For more info about our shipping policy, please visit our Shipping Policy.
Question How do I cancel my order?
AnswerShould you wish to cancel your order, please email us at [email protected] asap, before it is dispatched from our facilities.
Question How do I return a product?
AnswerWe handle returns on a case by case basis with the ultimate objective of satisfying the customer. If for some reason you need to make a return or exchange, we will accept them within 14 days of receipt of your order and will gladly exchange the item with another item of your choice or initiate a refund. For more info about our shipping policy, please visit our Return Policy.